If you are a marketer or brand activator who uses promotional competitions or prize draws to promote in South Africa, you need to comply with the Consumer Protection Act (CPA) requirements in section 36 and Regulation 11. We can help [...]
The new direct marketing regulations under the Consumer Protection Act have introduced one of the most significant compliance obligations marketers have faced in years. Businesses that engage in direct marketing are required to register on the National Consumer Commission (NCC) [...]
Loyalty programmes are everywhere - freebies, added benefits and loyalty schemes. Loyalty programmes, credits and schemes incentivise consumers to stay loyal to certain brands, retail outlets, airlines, banks, cellular providers and many other suppliers of goods and services. As [...]
The NCC opt-out registry is a crisis for marketers. The new direct marketing regulations under the CPA may be one of the most burdensome compliance obligations marketers will face in years. Marketers must register, pay ongoing fees and opt people [...]
The Consumer Protection Act is a South African law that protects consumers from harm. It also creates significant compliance obligations for most businesses in South Africa. Read the practical implications and take action. The Consumer Protection Act came into [...]
Are you the target of direct marketing? Do you want to block calls from direct marketers or stop unwanted calls or SMSs selling you things? Direct marketing is the when goods or services are sold direct to the public rather than [...]
The new Consumer Protection Act opt-out regulations will have a significant impact on direct marketing. Who is a direct marketer? Well, just about anyone who communicates with people about goods or services. You are a direct marketer if you approach [...]
An idea, a promotional competition and a prize ... can you imagine running one without drafting terms? A sprinkle of some legal terms can turn any recipe into a special treat bursting with flavour. This promotional competition recipe is easy [...]
Have you received a letter with the subject line "Compulsory Participation in the Consumer Goods and Services Ombud" from Trifecta Capital acting on behalf of the Consumer Goods and Services Ombud? Did the letter tell you that you have to [...]
A sale of goods is never just about a supplier selling goods to a consumer, and simply applying whatever terms they wish to the transaction. The Consumer Protection Act (CPA) applies to these transactions and provides consumers with a number [...]
When it comes to legal issues writers face, the challenges may differ according to the category each writer falls into. Academic writers, for example, may face completely different legal issues compared to novelists and poets. The one thing that is certain [...]
What happens when a retailer displays the wrong price? Let’s say, for example, the price displayed for a cell phone is R120 when it should be R1,200. The consumer sees R120 and thinks “Great, that is a good deal!” and [...]
