Electronic Communications Law Insights

NCC opt-out registry is a crisis for marketers
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NCC opt-out registry is a crisis for marketers

Consumer Protection, Electronic Communications Law, Marketing Law, POPI and Data Protection

NCC opt-out registry is a crisis for marketers

The NCC opt-out registry is a crisis for marketers. The new direct marketing regulations under the CPA may be one of the most burdensome compliance obligations marketers will face in years. Marketers must register, pay ongoing fees and opt people [...]

By Tanika Upasani|2026-07-22T15:14:50+02:00May 7th, 2026|Categories: Consumer Protection, Electronic Communications Law, Marketing Law, POPI and Data Protection|Tags: consumer protection act, CPA, CPA amendments, CPA regulations, direct marketing, POPIA, Regulatory Updates|

Complying with RICA – a guide for organisations
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Complying with RICA – a guide for organisations

Electronic Communications Law, Monitoring Law

Complying with RICA – a guide for organisations

RICA stands for the Regulation of Interception of Communications and Provision of Communication Related Information Act 70 of 2002, and finally came into effect on 30 September 2005. RICA is the piece of South African legislation that governs the interception [...]

By Michalsons|2026-03-26T16:52:31+02:00March 25th, 2026|Categories: Electronic Communications Law, Monitoring Law|Tags: communication interception, legal guide, RICA|

Liquid Telecom enforcement action | Recording meeting without consent
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Liquid Telecom enforcement action | Recording meeting without consent

Electronic Communications Law, Monitoring Law, POPI and Data Protection

Liquid Telecom enforcement action | Recording meeting without consent

The Liquid Telecom enforcement action regarding recording meeting without consent arises from a decision where Kenya’s data protection regulator fined Liquid Telecommunications Kenya 700,000 Kenyan Shillings for unlawfully recording and retaining a former executive's Zoom meeting without consent. The ruling […]

By Tanika Upasani|2026-03-17T16:14:16+02:00March 17th, 2026|Categories: Electronic Communications Law, Monitoring Law, POPI and Data Protection|Tags: communication interception, Data protection enforcement action, data protection fines, Enforcement Action, Michalsons Plus, RICA|

Does your email disclaimer comply with the law?
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Does your email disclaimer comply with the law?

Email Law

Does your email disclaimer comply with the law?

Your company almost certainly has an email disclaimer. Often, it is a huge block of text that appears at the bottom of an email, which nobody reads and just clutters up everyone’s inbox. At other times, it is incorporated by [...]

By Michalsons|2025-10-08T11:05:42+02:00October 7th, 2025|Categories: Email Law|Tags: email disclaimer, message disclaimer|

Must an ISP RICA its customer?
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Must an ISP RICA its customer?

Electronic Communications Law, Monitoring Law

Must an ISP RICA its customer?

An ISP only needs to RICA (or verify the identity of) its customers if it provides an electronic communications service (ECS) as defined by law. We can help you know whether you must RICA your customers by giving you a [...]

By John Giles|2023-03-23T13:32:43+02:00March 22nd, 2023|Categories: Electronic Communications Law, Monitoring Law|Tags: ECSP|

DKIM: what is it and why does it matter?
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DKIM: what is it and why does it matter?

Cybersecurity Law, Electronic Communications Law, Email Law

DKIM: what is it and why does it matter?

Email has long been a primary mode of communication, and we depend on it for both personal and business use. However, email security has become a significant concern with increasing cyber threats. As a result, using DKIM has become increasingly [...]

By Michalsons|2024-08-25T22:19:42+02:00March 16th, 2023|Categories: Cybersecurity Law, Electronic Communications Law, Email Law|

Business email compromise (BEC): guidance & safeguards
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Business email compromise (BEC): guidance & safeguards

Cybercrime, Cybersecurity Law, Email Law, POPI and Data Protection

Business email compromise (BEC): guidance & safeguards

Email, widely used for business purposes, is inherently insecure. Criminals exploit the insecurity of email by intercepting it and changing or compromising the information the actual sender communicates. This cybercrime has become known as business email compromise (BEC). In [...]

By Michalsons|2026-02-09T22:06:35+02:00June 27th, 2022|Categories: Cybercrime, Cybersecurity Law, Email Law, POPI and Data Protection|Tags: BEC, EAC, email account compromise|

Will your internet cookies give you indigestion?
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Will your internet cookies give you indigestion?

Electronic Communications Law, POPI and Data Protection

Will your internet cookies give you indigestion?

Cookies are used throughout our internet browsing experience. They enable the personalisation of our internet browsing experience. Cookies are the feature that allows shopping carts to remember what we are thinking of buying as we move from one web page [...]

By Michalsons|2022-12-14T08:59:15+02:00October 18th, 2019|Categories: Electronic Communications Law, POPI and Data Protection|Tags: cookie law|

Email Encryption and POPIA – must you encrypt your emails?
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Email Encryption and POPIA – must you encrypt your emails?

Email Law

Email Encryption and POPIA – must you encrypt your emails?

Does complying with the Protection of Personal Information Act (POPIA) also mean that you must use email encryption when sending emails containing personal information? In other words, does sending unencrypted emails containing personal information potentially violate POPIA? The short answer is: [...]

By Michalsons|2022-12-20T11:51:10+02:00April 4th, 2017|Categories: Email Law|Tags: data protection, email encryption, email law, email use policy|

When is your email private in South Africa?
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When is your email private in South Africa?

Email Law

When is your email private in South Africa?

The case of Smith and Partners in Sexual Health (Non-Profit) CCMA (WECT 13711-10) heard in the CCMA in October 2010, which we wrote about here, raises this interesting question? When can an email be considered the "private" property of the employee and [...]

By Lance Michalson|2022-12-20T16:45:29+02:00October 19th, 2011|Categories: Email Law|Tags: monitoring|

Hyper-linked email disclaimers coming to an end?
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Hyper-linked email disclaimers coming to an end?

Email Law

Hyper-linked email disclaimers coming to an end?

It is an all too familiar sight to see emails ended with a lengthy disclaimer, often in tiny text, and if the email thread is very long, it could be repeated multiple times making the thread incredibly (and unnecessarily) long. [...]

By Nick Hall|2022-12-15T08:59:46+02:00September 20th, 2010|Categories: Email Law|Tags: email disclaimer, email signature|

Characteristics of a compliant email management solution
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Characteristics of a compliant email management solution

Email Law

Characteristics of a compliant email management solution

If you want to determine whether an email management solution "complies" with the ECT Act, then these are the questions that you should be asking: Is it capable of storing records in a trustworthy manner? Does the product protect the [...]

By Lance Michalson|2022-11-28T15:20:53+02:00November 16th, 2009|Categories: Email Law|Tags: email management, mimecast|