Email Law

Email compliance and email law.

DKIM: what is it and why does it matter?

Email has long been a primary mode of communication, and we depend on it for both personal and business use. However, email security has become a significant concern with increasing cyber threats. As a result, using DKIM has become increasingly [...]

By |2024-08-25T22:19:42+02:00March 16th, 2023|Categories: Cybersecurity Law, Electronic Communications Law, Email Law|

Email Encryption and POPIA – must you encrypt your emails?

Does complying with the Protection of Personal Information Act (POPIA) also mean that you must use email encryption when sending emails containing personal information? In other words, does sending unencrypted emails containing personal information potentially violate POPIA? The short answer is: [...]

By |2022-12-20T11:51:10+02:00April 4th, 2017|Categories: Email Law|Tags: , , , |

Does your Email Disclaimer comply with the Law?

Your company almost certainly has an email disclaimer. Often it is a huge block of text that appears at the bottom of an email, which nobody reads and just clutters up everyone’s inbox. Other times it is incorporated by reference [...]

By |2022-12-05T09:00:27+02:00July 21st, 2014|Categories: Email Law|Tags: , |

When is your email private in South Africa?

The case of Smith and Partners in Sexual Health (Non-Profit) CCMA (WECT 13711-10) heard in the CCMA in October 2010, which we wrote about here, raises this interesting question? When can an email be considered the "private" property of the employee and [...]

By |2022-12-20T16:45:29+02:00October 19th, 2011|Categories: Email Law|Tags: |

Hyper-linked email disclaimers coming to an end?

It is an all too familiar sight to see emails ended with a lengthy disclaimer, often in tiny text, and if the email thread is very long, it could be repeated multiple times making the thread incredibly (and unnecessarily) long. [...]

By |2022-12-15T08:59:46+02:00September 20th, 2010|Categories: Email Law|Tags: , |

Characteristics of a compliant email management solution

If you want to determine whether an email management solution "complies" with the ECT Act, then these are the questions that you should be asking: Is it capable of storing records in a trustworthy manner? Does the product protect the [...]

By |2022-11-28T15:20:53+02:00November 16th, 2009|Categories: Email Law|Tags: , |

Opening absent employee email in South Africa

Can a company open an employee's email whilst he is away on holiday or out of office? It depends. In the course of business Section 6 of our monitoring law, the Regulation of Interception of Communications & Provision of Communication-Related [...]

By |2021-10-04T17:10:51+02:00October 24th, 2008|Categories: Email Law|Tags: , , |

Email Archiving Best Practices

Email archiving best practices  in 2007 include: SANS 15489 (the South African Records Management Standard):  This standard on recordkeeping provides guidance on "[t]he standardization of records management policies and procedures," and is designed to ensure "that appropriate attention and protection [...]

By |2019-08-24T11:55:31+02:00September 30th, 2007|Categories: Email Law|Tags: , , |

Proper Email Management is Important

Email has become the lifeblood of most companies. Consequently, company emails now contain a great deal of sensitive information that was once only stored on paper. There is a difference between email USAGE and email MANAGEMENT. Companies can be exposed [...]

By |2022-12-07T11:25:13+02:00September 22nd, 2007|Categories: Email Law|Tags: |