Data protection enforcement action

Central Johannesburg TVET College enforcement action | POPIA breaches

The Central Johannesburg TVET College enforcement action confirms that the Information Regulator will act when POPIA conditions are not met. On 22 May 2026, the Regulator issued its first formal enforcement notice of the year, following complaints lodged by employees [...]

OUTsurance enforcement action | Direct live call marketing

Direct marketing is under scrutiny as South Africa’s Information Regulator takes enforcement action against OUTsurance following an investigation into its direct live-call marketing practices. The case could become a landmark test of whether live telephone calls fall under section 69 […]

Liquid Telecom enforcement action | Recording meeting without consent

The Liquid Telecom enforcement action regarding recording meeting without consent arises from a decision where Kenya’s data protection regulator fined Liquid Telecommunications Kenya 700,000 Kenyan Shillings for unlawfully recording and retaining a former executive's Zoom meeting without consent. The ruling […]

FT Rams Consulting enforcement action | Email direct marketing

The Information Regulator is taking enforcement action against FT Rams Consulting for non-compliance with section 69 of POPIA - the section that deals with direct marketing. This FT Ram Consulting fine of R200k follows a complaint from a data subject […]

Blouberg Municipality enforcement action | Further processing of financial disclosures

The regulator has fined Blouberg Municipality R500 000 after a complaint from a former employee. This Blouberg Municipality enforcement action arose because the municipality unlawfully published the employee’s personal information on its website in a declaration of interest. As a […]

JSE enforcement action | Access to share trading information

The Information Regulator has issued a PAIA enforcement notice against the Johannesburg Stock Exchange (JSE) after it refused to grant access to share trading records. This JSE enforcement action requires the JSE to notify affected third parties and reconsider whether […]

Minister of Basic Education v Information Regulator | Appealing an enforcement notice

In Minister of Basic Education v Information Regulator, the High Court set aside the regulator’s enforcement notice issued to the DBE. The notice tried to stop the Department from publishing the matric results using examination numbers. The judgment provides guidance [...]

Department of Basic Education enforcement action | Consent

The Information Regulator argues that it is unlawful for the Department of Basic Education (DBE) to publish matric results in newspapers using a learner's exam number without consent. The regulator issued an enforcement notice to the DBE and then fined […]

Truecaller enforcement action | Caller ID & spam blocking

The Information Regulator (Regulator) is investigating Truecaller. Data subjects complained about how, among other things, Truecaller processes personal information. There is currently no enforcement notice against Truecaller, but the investigation signals a shift. Data subjects in South Africa are actively […]

Case study: Quickloan privacy violation in Uganda

The Quickloan privacy violation marks a significant milestone for data protection enforcement in Uganda, demonstrating that non-compliance carries real consequences. In July 2025, Uganda's Personal Data Protection Office (PDPO) secured its first-ever criminal conviction under the Data Protection and Privacy [...]

Nigeria fines Meta | Data breach penalty upheld

In an appeal brought by Meta Platforms Inc. and WhatsApp, LLC, the Competition and Consumer Protection Tribunal confirmed that their conduct violated data protection and competition laws. The Tribunal affirmed the Federal Competition and Consumer Protection Commission's (FCCPC) decision to [...]

TikTok’s GDPR transfers – Understanding the €530M fine

Let's discuss TikTok’s GDPR transfers. Managing cross-border data flows under GDPR can be as treacherous as navigating iceberg-strewn waters — hidden dangers lurk beneath the surface. TikTok recently discovered how severe those dangers can be, facing a landmark €530 million [...]