The Information Regulator may send you a POPIA enforcement notice after investigating you and finding that you have contravened POPIA by failing to lawfully process personal information. In comparison, the Information Regulator may send you an infringement notice if it [...]
Direct marketing is under scrutiny as South Africa’s Information Regulator takes enforcement action against OUTsurance following an investigation into its direct live-call marketing practices. The case could become a landmark test of whether live telephone calls fall under section 69 […]
The Information Regulator is taking enforcement action against FT Rams Consulting for non-compliance with section 69 of POPIA - the section that deals with direct marketing. This FT Ram Consulting fine of R200k follows a complaint from a data subject […]
The regulator has fined Blouberg Municipality R500 000 after a complaint from a former employee. This Blouberg Municipality enforcement action arose because the municipality unlawfully published the employee’s personal information on its website in a declaration of interest. As a […]
The Information Regulator argues that it is unlawful for the Department of Basic Education (DBE) to publish matric results in newspapers using a learner's exam number without consent. The regulator issued an enforcement notice to the DBE and then fined […]
South Africa’s Information Regulator has issued a formal enforcement notice against WhatsApp for failing to comply with the Protection of Personal Information Act (POPIA).This marks a significant step in enforcing South Africa’s data protection laws and signals that the Regulator [...]
The Information Regulator issued a POPIA enforcement notice against Lancet Laboratories in September 2024 for failing to comply with the breach notifications required by POPIA. The Information Regulator conducted a POPIA compliance assessment following the numerous security compromises experienced by [...]
In less than 18 months, the information regulator has cracked down on SAPS security compromise. This investigation stems from a security compromise where sensitive details, including personal information, were leaked on WhatsApp. The leaked information reportedly included details related to [...]
The information regulator issued a Dis-Chem enforcement notice to Dis-Chem Pharmacies for non-compliance with the Protection of Personal Information Act (POPIA). In April 2022, an unauthorised party gained access to more than 3 million data subjects' records from Dis-Chem's database. [...]
The information regulator issued its first enforcement notice to SAPS. After conducting an independent investigation, the regulator found that SAPS breached several conditions for the lawful processing of personal data. The regulator also found that SAPS failed to notify the [...]
The Information Regulator published a notice calling for comments on the draft POPIA Rules for the Enforcement Committee (Committee). The draft Rules outline the Procedure that the Enforcement Committee must follow when the regulator refers a POPIA complaint to them [...]
