Many vendors experience the same problem. Salespeople work hard to make a sale, but then it takes forever to sign the contract. From the salesperson's perspective, the sale is made, but not from a legal perspective, as the transaction must [...]
We recommend and use a modular approach to drafting documents (like IT contracts, agreements and policies). However, a modular approach doesn't always suit every agreement or offering. This object-oriented approach mainly benefits people who want to: Sign documents faster. Avoid [...]
We know IT contracts; we have been formulating, drafting, negotiating, signing, and managing contracts and SLAs for more than 20 years. We have a proven way of working and a set of templates refined by drafting thousands of IT contracts [...]
For cleverly structured customer agreements, follow a modular approach. Each Customer Agreement should be made up of: one or more Orders (this is defined to include goods, licences, services or work orders); and Customer Relationship Terms. All the commercial terms are in [...]
If a complainant lodges a complaint against you for infringing their privacy rights, the information regulator can issue any one of a few types of notices to you. For example, you could receive an information notice, an enforcement notice, or [...]
Almost certainly not. If you receive an email telling you that your brand or trademark is being registered in China, it is almost certainly a hoax or a scam. The Chinese domain name scam changes over time but is [...]
You should map activities (rather than information, data flows, or processes) as a first step toward complying with data protection laws (such as the GDPR and the Protection of Personal Information Act (POPI Act)). The law requires larger organisations to […]
What do the JSE listing requirements say about the King Code? Is the King Code part of the requirements? Do listed companies have to comply with the King Code principles? Have the JSE listing requirements changed since the last King [...]
The law treats a private body differently from a public body, so it is essential that you know the difference. Some laws (like POPIA and PAIA) require private bodies to do specific things (like submit a PAIA report). You can [...]
On 30 April 2026, the Information Regulator published the draft Gated Access Code of Conduct under POPIA. It applies to owners, managers, and their security and technology service providers at any gated premises, including residential estates and office parks. The [...]
Does POPIA apply to journalists? If POPIA does not apply to you, what must you consider when processing personal information? These are two important questions to ask if you are a journalist who has concerns about the personal information you [...]
The information regulator prescribed rules or regulations on the processing of health information under POPIA on 6 March 2026. The Health Information Regulations apply to specific responsible parties (not everyone) who process personal information concerning a data subject’s health for […]
