resolving data protection disputes

Pre-investigation notice from the Information Regulator: what now?

If a complainant lodges a complaint against you for infringing their privacy rights, the information regulator can issue any one of a few types of notices to you. For example, you could receive an information notice, an enforcement notice, or [...]

POPIA Compliance Assessment | The regulator’s health check

What if I told you that the Information Regulator is fond of health checks? Would you envision something as scary (to many) as a tooth extraction or blood test, or would you envision what it actually is: a POPIA Compliance [...]

Infringement notice from the Information Regulator: what now?

The information regulator will serve an infringement notice to a responsible party that the regulator believes has breached a provision of POPIA. No responsible party wants to receive an infringement notice or enforcement notice. It is even more intimidating than [...]

Information notice from the Information Regulator: what now?

If you've heard about or received an information notice from the information regulator, you may be wondering what it is and whether it's harmless. The truth is there's a lot for you to consider and action that you will need [...]

POPIA rules of procedure for complaints

The information regulator published rules on the procedure a complainant should follow to submit a complaint to them. The rules set out detailed information on how the regulator will handle complaints. In this post, we summarise the rules, provide [...]

Class action for civil damages in South Africa

A class action is quite common in other parts of the world and until recently South African courts haven't properly addressed the issue. This has all changed with the Transnet class action, South Africa's first and largest suit of its […]