When can a consumer get a Consumer Protection Act refund in South Africa? Do you need a returns policy? In this article, we look at when a consumer can return goods and explain how we can help suppliers of goods [...]
Selling online has become so common lately that businesses need to put a lot of effort into their online store before customers will notice them. Some smaller retailers choose to bypass the fuss and effort of building their own online [...]
Many organisations are taking processes and looking to see how they can do them electronically and automatically. Putting digital first or moving from a paper-based environment to a digital environment. There are obviously huge benefits to going digital - saving [...]
What happens when a retailer displays the wrong price? Let’s say, for example, the price displayed for a cell phone is R120 when it should be R1,200. The consumer sees R120 and thinks “Great, that is a good deal!” and [...]
Is the sale of on-line products (for example software downloaded directly from a website) subject to taxation? South Africa previously had a predominantly source based tax system but adopted a resident based tax system some few years ago. The sale [...]
'e-Commerce, Getting the Deal Through' was published in September 2008 by the International Bar Association (where the same questions and answers were posed to leading practitioners in 27 jurisdictions worldwide). Michalsons have authored the chapter on South Africa for the [...]
