The Consumer Protection Act is a South African law that protects consumers from harm. It also creates significant compliance obligations for most businesses in South Africa. Read the practical implications and take action. The Consumer Protection Act came into [...]
The Information Regulator is taking enforcement action against FT Rams Consulting for non-compliance with section 69 of POPIA - the section that deals with direct marketing. This FT Ram Consulting fine of R200k follows a complaint from a data subject […]
The Information Regulator was created by the Protection of Personal Information Act (POPI Act). POPI gives the Information Regulator teeth - it has extensive powers to investigate and fine responsible parties. Data subjects can complain to the Information Regulator, [...]
The Information Regulator argues that it is unlawful for the Department of Basic Education (DBE) to publish matric results in newspapers using a learner's exam number without consent. The regulator issued an enforcement notice to the DBE and then fined […]
For many, being GDPR certified or obtaining GDPR certification is the holy grail. It provides proof that you comply with the GDPR and other data protection laws. This is especially true for processors that process personal data on behalf [...]
Your company almost certainly has an email disclaimer. Often, it is a huge block of text that appears at the bottom of an email, which nobody reads and just clutters up everyone’s inbox. At other times, it is incorporated by [...]
Do you need a returns policy or a refund policy for South Africa? When can a consumer return goods or get a refund in South Africa? In this article, we examine the conditions under which consumers can return goods and [...]
The General Conditions of Contract (GCC) form part of all public bid documents, and no one can amend them. They allow for Special Conditions of Contract (SCC). If you want to do business with the public sector, you often have [...]
A Personal Information Impact Assessment (PIIA) under POPIA is a process that helps organisations understand and mitigate the data protection risks to data subjects associated with processing personal information. Under South Africa’s Protection of Personal Information Act, 4 of [...]
Photography law and photo rights have become a big deal and very topical. Almost everyone has a camera in their pocket all the time and most can take videos as well. People take and share more photos now, than [...]
Lawyers must use AI professionally to preserve the doctrine of precedent. There are a number of globally reported incidents (like fake case-law citations in the UK) illustrating where lawyers have failed to use AI professionally with significant consequences. There is [...]
In an appeal brought by Meta Platforms Inc. and WhatsApp, LLC, the Competition and Consumer Protection Tribunal confirmed that their conduct violated data protection and competition laws. The Tribunal affirmed the Federal Competition and Consumer Protection Commission's (FCCPC) decision to [...]
