Are you acquiring, managing or disposing of ICT goods or services? Maybe implementing an ERP system?

Has an ICT vendor presented you with an agreement?

Has an ICT vendor (software vendor or hardware vendor) presented you with an ICT agreement to sign? Are you sitting with one of the following agreements and you don’t understand it or know whether it is fair or not? They are often complex agreements that are structured in an unusual way. They often involve international structures with both local and parent companies situated in different parts of the world.

  • Software Licence Agreement
  • Support and Maintenance Agreement
  • Master Services Agreement
  • Master Business Agreement
  • Master Supply Agreement (Product and Services)
  • Software Licence and Maintenance Agreement (SLAMA)
  • Software and Services Agreement
  • Services Agreement
  • Professional Services Agreement
  • Consulting Services Agreement
  • Website development Agreement

We can help you understand them and check that they do not place you in a bad legal position. After reviewing the agreement put forward by a vendor, we will comment and make suggested amendments.

Do you want to present an agreement to a vendor of ICT goods or services?

Sometimes it might be possible for you to put forward the agreement that you wish to use. We can draft standard terms that you can ask all your vendors of ICT goods or services to agree to. We can provide you with customer friendly versions of Customer Agreement templates.

Got a dispute with a vendor?

We can also help you resolve disputes that may arise with a vendor.

Our experience and knowledge

We have years of experience and knowledge regards IT or ICT agreements – helping organisations to acquire, manage or dispose of ICT goods or services. We can provide you with a list of some of the transactions that we have worked on – please ask us to send it to you. We have working experience with virtually all the templates that the major international vendors use. We use our experience to help you avoid problems, difficulties or disputes, which often translates into significant financial savings. For example, it can be critical to get a parent company guarantee if you are contracting with the local entity. We can also negotiate with the vendor on your behalf to ensure that the agreement that gets signed is fair.

King III™ practice note

We were part of the team that drafted the practice note for King III™ on the acquisition, management or disposal of ICT goods or services.

Interested?

If you are interested, please complete the form on the right or enquire now. We will contact you to find out more about your requirements and give you a quote.