Agents, distributors, resellers and value added resellers

Reseller Agreement – Agent or Distributor?

We often get asked by providers of ICT goods or services (like software developers or vendors) to draft a reseller agreement to allow a third party (reseller) to sell their solutions to the third party's customers (end users). Many vendors refer [...]

By | February 1st, 2016|Categories: IT Contracts|Tags: , , , |

Customer Agreements should be Cleverly Structured

A modular approach should be followed.  Each Customer Agreement should be made up of: one or more Orders (this is defined to include a goods, licence, services or work order); and Customer Relationship Terms. All the commercial terms are in [...]

By | April 30th, 2010|Categories: IT Contracts|Tags: , , , |

The Different Kinds of Orders explained

You get sales orders, purchase orders, and other kinds of orders.  What is the difference between them?  What is the difference between an order and an invoice?  These are questions that people often ask, so we thought we would give [...]

By | November 29th, 2009|Categories: IT Contracts|Tags: , , , , |

Partnering with Oracle

Most Oracle partners rely on a few individuals within the organisation to provide the sales or proposal teams of the Oracle partner with the current details about its relationship with Oracle in terms of licensing and pricing policies, with no [...]

By | October 20th, 2009|Categories: IT Contracts|Tags: , , |

Your pool of customers

Who can enter into a valid and binding contract with no assistance? The same principles apply to both online and traditional agreements. This is important because it determines the pool of your customers. If you cannot contract with a person, [...]

By | January 16th, 2009|Categories: IT Contracts|Tags: , , , |