Michalsons provides legal services on how laws apply to Salesforce. Salesforce is a tool for small, medium, and enterprise businesses. Many of our longstanding clients have been Salesforce subscribers for a long time. Organisations of all sizes use it to sell more stuff. They include banking groups, large IT services companies and mobile network providers.
For many organisations, all their data is in Salesforce and they use it to process that data. They need to check that they are processing the data in line with the principles for lawful processing. This is where we come in. We combine our legal and technical skills to help Salesforce customers get the most value out of the tool and comply with the law.
Unique combination of skills
We close gap between legal and IT.
Michalsons has deep expertise in data law, privacy and data protection as well as IT governance. We help organisations commercialise data lawfully. With this expertise coupled with our knowledge of Salesforce, we are in a position to offer a unique combination of legal and tech skills, that will enable you to get the most out of your Salesforce subscription.
Why do we help clients with Salesforce?
We help organisations consider whether they should use Salesforce and whether it is lawful for them to do so.
We enable new Salesforce users to make a fast start in getting to value. We help Salesforce customers get the most value out of their software by implementing it in line with the law (or lawfully). Salesforce can help you automate processes but those processes must be done following the law or regulatory requirements. For example, do you make your customers opt in or opt out?
We help Salesforce customers use Salesforce to its full potential by knowing how to use Salesforce software to comply with their applicable regulatory requirements. We help them comply with regulations or laws that relate to Salesforce. In particular, privacy and data laws. Salesforce has various compliance tools that are included and come right out of the box. The trick is knowing how to use them effectively and lawfully. This is where we come in.
We help Salesforce users to use Salesforce to its full potential.
Some compliance tools are add-ons. We help Salesforce customers to decide what add-ons they should use to comply with what laws. We help existing Salesforce customers know which add-ons suit their requirements and help them buy them. For example, we help Salesforce users implement the privacy center in a way that ensures they meet their regulatory obligations. If your organisation is already using Salesforce you can be sure that you’re storing and processing a lot of personal information. Salesforce has a useful add-on – the Salesforce privacy center. We can assist you by advising you how to configure and use this clever tool.
We help Salesforce customers commercialise the data that they have in their Salesforce tenant lawfully.
Ultimately, we help organisations use Salesforce as a tool for good that adds value to people and society.
We work with other Salesforce partners
We fill a very specific and unique niche. We don’t provide all services related to Salesforce, which is why we often work with other partners. We stick to what we know best.
Track record with Salesforce
Michalsons has introduced the Salesforce privacy centre to many organisations and advised them on the appropriate implementation. Michalsons has developed guidance as part of the Michalsons data protection programme to support the implementation of Salesforce in your organisation.
Assess your requirements
There is a lot more to discuss, so assess what software you could use by answering our questionnaire.