Contracts

We are experts in drafting legal contracts or agreements, especially IT contracts or Information Technology Contracts. Our attorneys have years of experience in drafting contracts and an excellent understanding of the various nuances and structures that exist.

We work with both vendors and customers and offer advice through all the various stages of entering into contracts. There are many different types of agreements, as well as different elements that make up the agreements. If you are a vendor it is essential that you have good templates and good version control to ensure that you manage the relationships with your customers adequately. We assist with drafting, reviewing, negotiating and managing contracts to ensure that you get the most our of your relationships with customers and vendors alike. You can find out more about the different contracts and services that we offer relating to vendors and customers.

Our latest insights on Contracts and Service Level Agreements are below.

AI procurement: Guidance for the public sector

AI has opened new frontiers in various sectors, and the public sector stands to gain significantly from its adoption. So, AI procurement has been top of mind for governments and other public sector organisations. It makes sense. AI technologies can [...]

By |2024-08-26T21:45:48+02:00January 10th, 2024|Categories: AI Governance, Contracts|Tags: , |

Master services agreement template

In business, having clear and forward-looking contracts is crucial. A master services agreement (MSA) provides a framework for a beneficial and legally sound relationship between parties. This post explores the essence of an MSA, its essential components and benefits, and [...]

By |2024-08-26T21:44:20+02:00January 4th, 2024|Categories: Contracts|Tags: |

OpenAI GPT Store: The legal documents you need

As the digital horizon broadens with OpenAI’s launch of the GPT Store, a pioneering marketplace for bespoke AI models, developers are preparing to capitalise on their innovative creations. Navigating this new territory involves more than technological know-how; it necessitates a thorough [...]

IT agreements: Order of precedence clarity

Navigating an IT agreement is like piecing together a jigsaw puzzle — multi-layered, intricate, and prone to missing connections. In this age of digital contracts, the role of IT agreement precedence clarity becomes paramount. Complex commercial contracts, especially those related [...]

By |2023-09-15T12:42:57+02:00September 15th, 2023|Categories: Contracts, Electronic Transactions Law|Tags: |

Attention Zoom users: Important changes to terms of service – Action required now!

Let’s give you the tea on Zoom’s Terms of Service update that require you to take action. What has changed? Zoom initially updated its terms, particularly sections 10.1 to 10.6, to include clauses around how they use, process and handle [...]

By |2024-08-26T21:46:13+02:00August 8th, 2023|Categories: AI Governance, Contracts|Tags: , , |

Source code versus object code: key differences

When diving into the world of software development, it’s vital to distinguish between source code and object code. Both concepts are integral to the software development process. Still, they serve different purposes, and developers use them at varying stages of [...]

By |2024-08-26T21:47:42+02:00July 30th, 2023|Categories: Contracts, IT Law|Tags: |

Practical steps to drafting business continuity objectives

Drafting effective business continuity objectives is vital to implementing ISO 22301 and developing a robust Business Continuity Management System (BCMS). However, many organisations face challenges in understanding the types of objectives, their purpose, and how to set them. In this [...]

By |2024-08-26T21:58:49+02:00July 15th, 2023|Categories: Contracts, Governance|Tags: |

IT support levels: Decoding 1st, 2nd & 3rd line IT support

In the fast-paced IT world, organisations rely heavily on IT support to ensure smooth operations and resolve technical issues promptly. However, not all IT support is the same. Different levels of support exist to cater to varying complexities of [...]

By |2024-08-26T21:50:16+02:00July 11th, 2023|Categories: Contracts|Tags: |

Firstrand Bank Ltd t/a Wesbank v Govender

In Firstrand Bank Ltd t/a Wesbank v Leon Gregory Govender, Wesbank successfully sued its client for the breach of an electronic contract. Who should care about this judgment and why? Anyone who uses and enters into electronic contracts. What could [...]

By |2025-03-29T09:31:39+02:00June 6th, 2023|Categories: Contracts|Tags: , , |

Game development contracts: Key considerations

As a studio, having good video game development contracts in place is crucial for your success. You need contracts that lay the foundation for working together, protect intellectual property (IP) and ensure a smooth project execution. As a development studio, [...]

By |2025-06-09T22:36:52+02:00May 24th, 2023|Categories: Contracts, Digital Entertainment Law|

Cloud services agreements made easy

Cloud computing has revolutionised the way we store, access and process data. It provides users with a scalable, cost-effective and secure solution that can be tailored to their needs. However, before you jump into cloud services agreements, it’s essential [...]

By |2024-08-26T06:28:20+02:00May 7th, 2023|Categories: Contracts|Tags: , |