Webinar | Using software to build trust with a trust centre | Public

Every organisation must build trust with their data subjects (including its customers). Customers will not want to engage with you if they don’t trust the goods or services you provide, and trust your organisation. They need to trust that you will respect their rights (including privacy rights regards their data) and be transparent and accountable. You need to demonstrate that you are trustworthy.

Almost every organisation has various legal notices on its website which are intended to comply with the law but also to build trust with the audience. Do they succeed? Does a reader feel like they can trust your organisation more or less after they have read your legal notices?

It is impossible to enable data subjects to exercise their rights without using the right software

Can data subjects exercise their rights (like getting access to their data)?

We recommend that you create a trust centre where you can bring everything together in one place for the reader to get an overview and then read further on the issues they care about. And can then actually take action by asking for access to their data or asking to be forgotten. Join us for this webinar in which we will show you how to use software to build trust with a trust centre.

Outcomes

• Earn and keep the trust of your data subjects by knowing how to create a trust centre.
• Know what software you can use to make your trust centre dynamic and interactive.
• Enable data subjects to exercise their rights by using the Salesforce Privacy Centre.

Panel

• Michalsons: John Giles, Ashlynn Mafuva, Veronica Mubangizi
• Salesforce: Torsten Stauch and Conor Lawlor

Attendees

This event is open to the public – anyone may attend. Salesforce customers or users will find this especially useful. It is largely for large or enterprise-sized organisations.