Biometric data is information collected on body measurements and calculations related to human characteristics through biometric technologies like facial recognition or fingerprint scanners. The purpose of this collection is surveillance. As biometrics fast become more popular, countries like the USA and UK have even started using biometric tools for mass surveillance of their citizens. This creates some very real privacy and data protection concerns for you as the data subject. The misuse of your facial features and fingerprints sounds a lot more ominous than the simple misuse of your cellphone number.
Considering how sensitive biometric data is, laws like the General Data Protection Regulations (GDPR) and the Protection of Personal Information Act (POPIA) provide us with guidance around safely and legally handling data subjects’ biometric data. This post highlights the frameworks established around the use of biometric data.
Biometrics under the GDPR
Examples of the GDPR cases involving biometric data
The Swedish Data Protection Authority (DPA) fined a school for taking attendance through facial recognition technology. This was because the reason for processing biometric data did not fall into one of the allowed reasons under the GDPR. The school got parental consent to use facial recognition technology but the DPA found their consent defective and ‘forced’ because of the imbalance of power between the school and the parents. The GDPR states that if possible, you should get data using less intrusive means.Â
The Dutch DPA issued a 750 000 euro fine for unlawful processing of employees’ biometric data. The company used the data to take its employees’ attendance and time registration. The grounds for processing the biometric data were disproportionate and did not qualify under the exceptions in the GDPR.
In 2022, the French DPA fined Clearview AI 20 million euros and ordered it to stop collecting and using data on individuals in France without a legal basis. Additionally, Clearview AI was ordered to delete the data already collected. It collected over 20 billion photographs online, including images from social media, to build a “biometric template”. This means that it collected sensitive information about people’s physical characteristics. The vast majority of people whose images were collected into the search engine were unaware of this feature. The French DPA found that Clearview AI breached several articles under the GDPR. It gave Clearview two months to comply.  Lastly, the committee imposed a penalty of 100 000 euros per day for any delays beyond these two months.
Biometrics in the USA (Illinois)
The USA does not have any federal law dealing with the use of biometric data but certain states, like Illinois, have the Biometric Information Protection Act (BIPA). BIPA imposes obligations on organisations that collect and use biometric information. BIPA requires organisations to get the written consent of the data subject before they process biometric data. Still, the penalties for violations are relatively low in comparison to the GDPR. It costs approximately 1000 dollars per violation, and 5000 dollars for intentional or reckless violation. In a judgment handed down on 2 February 2023, it was clear that BIPA itself does not specify a statute of limitations, which provides significant guidance to future BIPA cases.
More states have biometric privacy laws similar to the state of Illinois. The state of Washington passed its state data privacy bill has changed the way companies use biometric data for facial recognition technology.
Biometrics under POPIA
POPIA first introduced the term ‘biometrics’ into South African law. Biometrics are defined as a “technique of personal identification based on physical, physiological or behavioural characterisation…” It protects biometric information as special personal information. This means that there is a general prohibition on processing biometric information in South Africa. But POPIA does give general authorisation for the processing of special personal information, and specific authorisation of processing criminal behaviour or biometric information. Under the specific authorisation, only law enforcement and responsible parties (processors) can process biometrics under the law and labour legislation.
Examples of biometrics in South Africa:
It appears that many organisations use fingerprints as their primary form of biometrics. More organisations are embracing the use of fingerprints, voice and facial recognition.
Is blanket surveillance even legal?
In 2021, the Constitutional Court found that the Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA) is unconstitutional. It didn’t provide adequate safeguards to protect the right to privacy. A journalist challenged the constitutionality of of state surveillance under RICA. The Constitutional Court acknowledged the importance of the right to privacy, which is tied to dignity. It also accepted that state surveillance is important to investigate and combat serious crime, guarantee national security, and maintain public order. The question the court asked was whether RICA was doing enough to reduce the risk of unnecessary intrusions to people’s rights. The court found that limiting the right to privacy in those circumstances was unjustifiable and unreasonable.
Banks
Banks are starting to adopt biometric technology to increase their customer base and improve their app security. For example, Tymebank uses your fingerprints to verify your identity with the Home Affairs National Identification System (HANIS) when you sign up with them as a customer.
FNB ran a promotion where one uses a selfie to open a bank account with them through their banking app. The app works in conjunction with HANIS to verify your identity. Standard Bank also recently launched a product called digi.me which is used to protect your mobile banking app. Digi.me requires you to take a selfie and capture your fingerprints to authenticate your identity.
Data Protection
Actions you can take:
- Read more about the Constitutional Courts judgment.
- Engage us so we can help you establish if you are using biometrics lawfully in your organisation.
- Keep up-to-date with data protection decisions and our insights, by joining the Michalsons data protection programme. You can also book a free programme tour with our programme manager.