Are you looking for data protection training for the staff in your organisation? Maybe your organisation needs GDPR training or the Protection of personal information Act (POPIA) training? Perhaps you’re even in the process of creating an awareness training programme?
Michalsons has the data protection training that your organisation needs. But the kind of data protection awareness training you choose should be based on who you’re training. For example, your organisation’s CEO doesn’t necessarily need to know what your Information Officer knows, and vice versa.
Training your audience
It is crucial that the type of data protection training you choose is suitable, specific, and practical to the audience. After all, your employees’ time is valuable and we want to make sure they spend it wisely.
The place to start is to identify:
- who needs data protection training? (who is your target audience?), and
- what outcomes do you want to achieve with the data protection training? (what should they know in the end?).
Once you have identified this, you can decide how best to achieve it.
To assist you, we’ve put together a broad list of who we think needs data protection awareness training in your organisation
Executive briefings provide your board with an accurate, high-level, balanced view of data protection, (including laws, regulations and standards) and their impact on your organisation. This means they understand the role they play. To ensure success, it is vital to get the ‘board on board’ with any data protection compliance required in the organisation. We offer private bespoke in-person or online briefings for your organisation.
Information or data protection officers are responsible for ensuring that your organisation encourages the protection of personal information and that it processes it fairly and lawfully. Information officer training is highly-specific and detailed. We recommend that information officers join our data protection programme. They could also attend our private training workshops in-person or online.
Managers from each department need to know specific aspects of data protection laws that apply. For example, sales and marketing managers need to know about the marketing aspects of data protection. They require general awareness training. We can help in a variety of ways, a short public webinar like POPIA – The essentials or a full-day private data protection workshop for managers in their organisation.
People in your organisation support the information officer by ensuring the processes they follow in their business units are compliant. Data champions need to have an intermediate understanding of data protection to identify process gaps that have not been considered. We offer bespoke private training in person or online.
Customer-facing employees (for example, call centre agents) who process personal information as part of their daily work, need to have a solid awareness of the data protection provisions. Enquire for bespoke training for your team (in-person or online) or you register to attend a general awareness public webinar.
Ensuring that data protection remains top-of-mind for existing employees and that new employees are introduced to the concept is crucial for compliance. We can empower your training teams to onboard and train general employees on the basics of data protection. Contact us to discuss bespoke private training.
Suitable training formats
We offer online and in-person data protection training. The format of that training is dependent on your target audience(s).
Identify training solutions that suit your needs
If you’re struggling to identify the training you require, please complete our legal learning requirements assessment. This will give us insight into what you are looking for, and we’ll then set up a call to work through it with you and provide you with a proposal that will meet your needs.