Generally speaking, no. The information regulator makes a distinction between guidance and advice. Guidance is where the regulator applies its knowledge, skill and expertise to a generic legal issue. Advice is where the regulator applies its knowledge, skill and expertise to an organisation’s specific issue. The regulator has been very clear that it will not provide advice and will only give guidance of general application. If the regulator was to give advice, it could create conflicts of interest. Only legal practitioners (like Michalsons) should give legal advice.
The regulator publishes guidelines and guidance on its website. But if you ask it a specific question regards your organisation you probably will not get a response. You can find their contact details on their website under the contact us section.