At Michalsons, we practise law differently. We are entrepreneurial and we use tech to deliver solutions for clients. As we’ve grown, we’ve recognised that we need a team of people with diverse skills, not just attorneys. So we’d like a graduate to join our team, to provide client, tech and marketing support. The role is commerce, marketing and tech-focused and is not limited to the description below. It is ever-changing and growing, and there’s space to make a career at Michalsons your own.

A career at Michalsons – benefits for you:

  • be exposed to all aspects of a thriving organisation
  • hone your tech, marketing, strategy and business skills
  • see your new ideas and better ways of doing things being put into practice
  • learn about in-bound digital marketing
  • assist clients
  • learn about billing and accounts processes
  • work with a team that practices radical candour, high-integrity, humour – and who are mad about tech and law.

Your skills and attributes:

  • Creative – you share ideas
  • Empathic – you’re conscious about how you impact your team
  • Delivery focussed – you start a task and finish it
  • Attention to detail – you want to know that you got it right, and you go back and check
  • Client-oriented – you let your service ethic shine
  • Tech-mad – you embrace cloud-based tech and you’re able to demonstrate this
  • Problem-solving – you get a kick out of finding a solution and actioning it
  • Organised – you like making sense of chaos
  • Flexible – you go where the moment requires and your passion takes you
  • Anticipate – you’re able to think a few steps ahead
  • Sharing – you’re determined to build relationships with your colleagues
  • Methodical – you think and plan before you act
  • Optimistic – you have a positive outlook on life

How you will contribute:

You will be part of our Support team. “Support”- because we support both clients and the attorneys at Michalsons. We also manage the tech that the team uses, and strategise and implement much of the marketing. You’ll learn from an experienced team. Don’t be intimidated by the list that follows – you’ll get the hang of it before you know it! The elements of the role include, but are not limited to the following.

Client liaison

  • Client Support – we respond to and direct client queries. (Support and Instruct Inboxes)
  • Accounts – create estimates and invoices

Marketing

  • We manage ‘Events’ – from scheduling with the appropriate attorneys, to creating the Events on the platform, and adding them to the website; to communicating this to the members and potential attendees
  • Adwords
  • Social Media (LinkedIn, Twitter, Facebook and, Google my business)
  • Communications – this is a significant part of what we do.
    Manage Keap, our CRM platform, managing the communication schedule, creating newsletters, building campaigns, ensuring email deliverability
  • Programme development

Tech management

  • WordPress– creating template pages, managing updates and brainstorming solutions to problems, creating forms, quizzes etc
  • Membership programme software
  • Zoom
  • Zapier and other integration tools
  • Accredible
  • Other websites including GilesFiles.co.za and others
  • Email deliverability

Billing

  • Accounts – create estimates and invoices and respond to queries
  • Responding to vendor onboarding requests
  • Support for the RFP response process

Nice to have

  • Experience working with any of the systems mentioned above
  • Mad excel skills
  • Some law subjects in your degree
  • Good writing skills

Application

To apply, please submit your CV and cover letter explaining why you fit the bill and the benefits you’d bring to the team, to [email protected]. We’re looking forward to hearing from you. Ideally we’d like to have you started by 1 September 2021.