We always strive to provide great legal services. We’re clear on our purpose – why we practice law. Our values are the ideals we hope to live by. Our code (and the Legal Practice Council code of conduct for all legal practitioners) sets out how we strive to provide great legal services.
Be effective
Resolve legal problems and disputes. Add value to clients and help them grow
Listen
Don’t assume anything. Ask clients what they really need. Then listen carefully to their answers.
Learn
Know and understand developments in our areas of the law. Stay current. Keep learning.
Be practical
Law exists in the real world, not books. Explain and use examples. Apply the law to the facts.
Write well
Write in plain language. Use words to communicate and persuade. Always keep readers in mind.
Simplify
Simplify complex issues. Shorten documents. It’s easy to ramble – say it simply.
Be creative
Think creatively – the most important skill of all. Have independent views.
Be honest
Integrity is not negotiable. Be reliable. Build trust. Do the right thing.
Be holistic
Consider all the laws, rules, codes and cases. Focus on detail, but keep the big picture in mind.
Be brave
Be bold and gain experience. Focus on the law affecting the stuff we love. Be the expert.
Be secure
Constantly strive to keep client and our own information free from harm, including unauthorised access.
Be responsive
Be responsive by reacting quickly to information security and other related incidents and taking positive action to remedy the situation.