Optimising legal service operations can be tricky. In the art of pottery, one must mould clay precisely to form a masterpiece. In the realm of legal services, the alignment of external legal service providers with internal operations requires an equally delicate touch. The relationship between different divisions of your organisation and the external legal services provider forms the ‘clay’ in this instance, carefully moulded to fit with the shape of the in-house legal team.

Operational efficiency: The role of legal liaison

Acting as the ‘potter’s hand’, the legal liaison plays a pivotal role. They are part of the relevant business division and help shape the bond between the organisation and the external legal service provider, fostering internal communication and nurturing institutional knowledge.

Instruction management: tools and protocols

Keeping the wheel spinning, efficient instruction management is crucial. This entails organised email handling, systematic agreement filing, and careful task allocation. Like a potter uses different tools to shape clay, you need to rely on varied technology platforms to streamline these processes.

Approval processes: dependents and considerations

When glazing pottery, the process varies depending on the type of clay, colour choice, and firing temperature. Similarly, approval processes depend on legal terms, transaction value, geography, and vendors. It is essential to provide clear and accurate information to approvers, akin to applying the right glaze to get the desired result.

Optimising legal service operations

Optimising legal service operations isn’t merely about system integration and communication but a strategic alignment akin to crafting a masterpiece in pottery. It’s a dance between maintaining efficiency, nurturing internal knowledge, and moulding a seamless bond with external providers. Leveraging technology for instruction management and dissecting the complexities of approval processes are pivotal facets of this alignment. Essentially, the artistry lies not in the individual components but in their synergy.

Actions you can take next

You can harmonise your internal legal department with outsourced legal services providers and achieve streamlined legal operations.