Do you want to file or lodge a cybersquatting complaint? Is a cybersquatter cybersquatting on your domain? People often ask us the following questions:

  1. What approach or course of action do you recommend we follow in an attempt to get the registrant of a domain name to transfer it to us?
  2. What are my chances or what is the likelihood of success?
  3. What will it cost me?

This seems to be the case because quite a few people have been successful in obtaining transfer of domains using various different methods (such as the Alternative Dispute Resolution Regulations for <> domains). Other people are therefore hopeful they can do the same. Answering these questions is often harder than it appears.

We understand that people want to know what they are in for before they start trying to get the registrant of a domain name to transfer it to them. They want a clear understanding of how to approach it and what each approach involves, including how long it will take and what it will cost. Dispute resolution processes are sometimes lengthy and costly and consume a lot of time. There is nothing worse than feeling out of control when you are stuck in a process that you cannot pull out of, the costs are mounting, and you have no guarantee that you are going to be successful. You don’t want to embark on such a process, without knowing that you have a reasonable chance of success. You don’t want to chase something you can’t get. Otherwise you can end up with egg on your face.

The questions often relate to more than one domain name. The domain names are often a mixture of generic top level domains (“gTLD”) and country code top level domains (“ccTLD”). The most important gTLDs are <.com>, <.net>, <.org>, <.info> and <.mobi>. Examples of ccTLDs are <> and <.uk>.

Sometimes the domains are being actively used by the registrant and sometimes they are simply parked domains.

Disputes relating to domain names are resolved according to different policies and procedures. It depends on the top level domain under which the specific domain name is registered. For example, the nominet Dispute Resolution Service Policy and Procedure apply to .uk domain names. This is important because each policy is different and therefore different factors apply to different domains.

Three step process for cybersquatting

Based on our previous experience, we find it best to follow a three-step process in these matters. Each step is clearly defined and separate.

  1. Conduct an in-depth investigation into each domain name and give you our written or verbal opinion on the best approach to follow.
  2. Implement our recommendations on your instructions.
  3. Lay complaints.


Please complete the form on the right or Enquire Now. We will contact you to find out more about your requirements and give you a quote.