How will it help you?

• Make money by ensuring that your customers have your trust and confidence - customers will only buy online if they trust you and your online store. Many consumers are still reluctant to buy online.
• Manage your risks. For example, what happens if one of your products is incorrectly priced? What happens if a product that has been ordered is out of stock? When does the actual transaction take place?
• Protect your intellectual property - you’ve spent a lot of time designing and developing your store, so it’s worth insuring that you protect that asset.
• Comply with the laws that apply to online stores. For example, the law requires that various corporate information appears on your online store. Failing to comply with the law can have various different consequences. You will be surprised how many laws there are that relate directly to online stores. There are also many laws that are in the pipeline and that will also apply in the near future.

What you get?

Here are templates of the legal notices and emails that are required for an online store.

Legal notice templates

• • Terms and Conditions or Customer Relationship Terms. These deal with issues like the use of the online store, the disclaimer of warranties, the giving of guarantees, the limitation of liability, the applicable law, and the conclusion of the actual agreement.
  • A Return Policy specifying the manner in which products can be returned.
  • A Privacy Policy is also essential. It should specify in detail what personal information about your customers you connect and how you process it in order to fulfil their orders. It is also the mechanism by which you obtain the consent of your customers to process their personal information.
  • A Security Policy sets out the security measures that you have in place regarding your online store.
  • A Copyright Notice should appear in the footer of your online store to ensure that people are aware that all of your rights relating to your online store are reserved.

Email templates

• • Acknowledgement of receipt.
  • Offer Rejection.
  • Order confirmation.

Decades of Experience

The team at Online Legal have spent years developing these documents in practice as attorneys working with thousands of organizations such as yours. We know what works and what doesn’t.

Easy to Read

In the fast paced information economy in which we live, people are pressed for time and will generally only read things that are relevant to them.  A good document focuses on particular audiences addressing only those issues that are absolutely needed and that focus only on the essentials.

What does it cost?

For R4,850 we will email you the templates that you can complete quickly.

Order Now

We will email you an invoice and immediately on receipt of payment, we will email you the document.  From 2010 we will be introducing credit card facilities which will enable you to pay and receive the document immediately. We offer a 100 percent money back guarantee.  If you are not happy for any reason we will give you your money back.

Related Guidance

• Info that must be on your web site
• Web site footers

Similar:

• Online Stores - the legal considerations
• Confidentiality Agreement template
• Customer Agreements Manual
• Change Control templates
• Disciplinary Code of Conduct for Employees