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Email Management
September 22, 2007 – 8:11 am by Lance MichalsonEMAIL “USAGE” VERSUS EMAIL “MANAGEMENT”
Email has become the life-blood of most companies. Consequently company emails now contain a great deal of sensitive information that was once only stored on paper.
There is a difference between email USAGE and email MANAGEMENT.
Companies can be exposed to claims for vicarious liability if employees do things with email that is against company policy e.g make defamatory statements or transmit offensive pictures (usually regulated by an Email USAGE Policy).
Companies also need to be able to access emails which are used by employees to conduct their ordinary business activities e.g. as proof of a business transaction or keep certain emails for certain periods of time because a law says the company do so (e.g. keep an electronic VAT invoice attached to an email for 5 years).
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