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Guide to Email Management

Thursday, September 25th, 2008

"E-mail is the digital formalin of the 21st century" - Lance Michalson [Formalin n. a colourless solution of formaldehyde in water used as a preservative for biological specimens etc." - OED 9th ed.] Background Email has become the life-blood of most companies.  It has replaced paper based and verbal communications as the single ...

Legal issues around document imaging

Tuesday, September 16th, 2008

Many organisations want to destroy original paper documents and rely upon the information in image form as evidence of business activities. The question that is frequently asked is this: Can physical source documents (e.g. paper) be destroyed after being imaged and will an imaged document stand up in court? There ...

Access to Information (PAI Act): Index (Part 1)

Saturday, September 6th, 2008

This is an index of the legal resources related to the Promotion of Access to Information Act 2 of 2000 as at 6 September 2008. General [EH van Coller De Jure (2006) 39(1) p163 - "Transparency and Access to Documents: A General Principle of European Community Law?"] [M Richter LDD (2005) 9/2 p219 ...

Legal effect of destroying records

Sunday, November 4th, 2007

There are different reasons why organisations destroy records.  Every time you do so, does not necessarily mean that you are breaking the law. The reasons include the following: Routine records destruction programs. Manual cleaning of the files: Many companies "clean up" their e-mail periodically by asking employees to clean out their inboxes ...

Legal concept of a “record”

Thursday, October 25th, 2007

There is currently no definition of "record" that is universally used by all organisations.  The simple reason for this is that definitions serve the community that they are created by and each community has different needs. Whilst not in itself a law, the South African National Standard on Records Management (SANS ...

Email Archiving Compliance

Wednesday, October 3rd, 2007

E-mail archiving compliance is not solved by technology alone.  It merges information technology issues, legal issues, business issues and records management issues that can briefly be summarised as follows:[private] Information technology issues: The use of technology solutions to help manage e-mail; Legal issues: Understanding which laws impact on the way that information ...

Important factors influencing email archiving

Thursday, August 9th, 2007

E-mail archiving is often confused with backups.  The primary goal of backing up is the preservation of server-based data to protect against data loss from server related problems, whereas the primary goal of e-mail archiving is to protect records which the law, the company or best practice requires be retained. There ...

What is “information management”?

Friday, January 23rd, 2004

"We will have to learn, before understanding any task, to first ask the question, "What information ...