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Bundling under the Consumer Protection Act

Friday, July 3rd, 2009

Many people view the Consumer Protection Act 68 of 2008 (CPA or "the Act") as the Bill of Rights for consumers - probably rightly so, as consumers will have ample rights in terms of the Act, once in operation. One of these rights is the Right to Choose as contemplated ...

Reasonable efforts: what is the standard?

Monday, March 16th, 2009

We often get asked what the difference is between "reasonable efforts" and "best efforts".  Sometimes they are referred to as "reasonable endeavours" or "best endeavours".  It is often a sticking point in the negotiation of agreements and sometimes causes disputes.  "Best efforts" and "reasonable efforts" are vague and not easy ...