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Your pool of customers

Friday, January 16th, 2009

Who can enter into a valid and binding contract with no assistance? The same principles apply to both online and traditional agreements. This is important because it determines the pool of your customers. If you cannot contract with a person, they can't really be a customer of ...

Electronic billing - the legal requirements

Friday, October 17th, 2008

Yes, you can issue bills (invoices, credit and debit notes) electronically instead of in paper format.  But there are some legal requirements that have to be met. Failure to meet the legal requirements can invalidate your bills and result in a fine or penalty.  The requirements set out by SARS ...

Rights of employees whose jobs have been outsourced

Tuesday, October 14th, 2008

What are the rights of employees who previously carried out services that have been outsourced?  Is there any right to consultation or compensation, do the rules apply to all employees within the jurisdiction? Where services are outsourced, employees' services are terminated due to ‘operational requirements'. This ...

Contracting by Email and SMS

Wednesday, July 23rd, 2008

The Labour Court (in Jafta v Ezemvelo KZN Wildlife (D204/07) [2008] ZALC 84 (1 July 2008)) has recently confirmed that you can conclude a contract by email and SMS. This is not really anything new. Since the Electronic Communications and Transactions Act ("ECT Act") came into effect it ...

The benefits of plain legal language

Tuesday, July 22nd, 2008

What are the benefits of legal documents being in plain language or plain legal language? Communicate effectively - people can actually read and understand plain language documents.  The purpose of most agreements is to regulate behaviour. For example, a lease tries to regulate the way a tenant uses a property. That ...

Warranties on Grey Goods

Monday, July 7th, 2008

On 10 June 2008 an article in Finance Week titled "Apple retailers feeling rotten" focused on an uproar by 9 technology retailers over a print ad campaign run by the Core Group naming them as "grey" importers of Apple hardware. In the ad they pointed out that customer who purchased ...