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Wednesday, October 15th, 2008
Starting or running an online store is more complex than it appears. There are various aspects and different issues to consider. However, there is always a limited amount of time and budget. For this reason, the legal considerations often get ignored or put on the to-do list.
By online ...
Posted in Consumer Protection, SaaS, Technology, Web Sites, eCommerce | No Comments »
Friday, October 10th, 2008
Is the advertising or selling of financial services products to consumers or to businesses via the Internet regulated, and if so by whom and in what manner?
Financial service providers need to register with the Financial services Board from which ...
Posted in Consumer Protection, Marketing, Media, Subscriber, Web Sites, eCommerce | No Comments »
Thursday, October 9th, 2008
Are there any products or services that may not be advertised or types of content which are not permitted on the Internet?
In terms of ASA, the following has been identified as unacceptable advertising:
Advertisements that play on fear ( without ...
Posted in Consumer Protection, FAQs, Marketing, Media, Subscriber, eCommerce | No Comments »
Thursday, October 9th, 2008
The Advertising Standards Authority (ASA) governs and regulates advertising in South Africa. It is an independent body set up by the marketing communications industry to regulate advertising through a system of self regulation. The Code of Advertising Practice is the guiding document of the ASA. The Code binds the advertiser, ...
Posted in Consumer Protection, Marketing, Media, Subscriber, eCommerce | No Comments »
Wednesday, October 1st, 2008
The law requires that certain information appears on your web site. No really - it does. Section 43(1) of the Electronic Communications and Transactions Act (ECT Act) is the relevant legislation. Very few web sites comply with this section despite it being applicable to most web sites. Section 43(1) begins:
"A ...
Posted in Consumer Protection, Marketing, Subscriber, Web Sites, eCommerce | 1 Comment »
Tuesday, July 22nd, 2008
What are the benefits of legal documents being in plain language or plain legal language?
Communicate effectively - people can actually read and understand plain language documents. The purpose of most agreements is to regulate behaviour. For example, a lease tries to regulate the way a tenant uses a property. That ...
Posted in Agreements, Consumer Protection, Goods or Services, Guidance, Plain Language | No Comments »
Monday, July 7th, 2008
On 10 June 2008 an article in Finance Week titled "Apple retailers feeling rotten" focused on an uproar by 9 technology retailers over a print ad campaign run by the Core Group naming them as "grey" importers of Apple hardware. In the ad they pointed out that customer who purchased ...
Posted in Consumer Protection, Goods or Services, Subscriber | No Comments »
Saturday, May 3rd, 2008
Chapter VII of the ECT Act deals with consumer protection and applies only to electronic transactions.
The following sections of the ECT Act of of particular relevance regards a consumer's right of cancellation:
Scope of application
42. (1) This Chapter applies only to electronic transactions.
(2) Section 44 does not apply to an electronic ...
Posted in Consumer Protection | No Comments »