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Sign-up customers fast

Sunday, November 29th, 2009

Many vendors experience the same problem.  The sales people work hard to make a sale.  It starts with identifying a prospect, then making contact, building a relationship, explaining the offering, reaching the decision maker, submitting a proposal and then finally hearing that the proposal has been accepted.  The sale has ...

Customer Agreements should be cleverly structured

Sunday, November 29th, 2009

A modular approach should be followed.  Each Customer Agreement should be made up of: one or more Orders (this is defined to include a goods, licence, services or work order); and Customer Relationship Terms. All the commercial terms are in the Order and all the general terms are in the Customer Relationship Terms ...

Customer Agreement templates

Sunday, November 29th, 2009

How will they help you? The overall objective with your Customer Agreement is to sign-up customers fast and ensure that they are happy so that they: pay you quickly, want to do additional business with you, and refer you to others - resulting in more revenue and equity. This is achieved by effectively managing your ...

How to structure a technology business - from a South African perspective

Sunday, December 7th, 2008

All South African technology companies should structure their business in such a manner that going international is possible in the future.  So the question is how to structure a technology company? There are various factors to take into consideration when trying to work out the best structure for a technology business.  ...

Going international

Sunday, November 16th, 2008

Many South African technology businesses do not have an international strategy. However, many of them see South Africa as a good place to develop and test their idea or technology before taking it overseas and scaling it. "Hit the big-time" in other words. Many South African technology ...